CIO-SP3 Solutions & Summary

CIO-SP3 Solutions & Summary

CIO-SP3 Solutions & Summary

 

Task Area 1 – IT Services for Biomedical Research, Health Sciences and Healthcare

Small Business and HUBZone

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Health Sciences Informatic and Computational Services
  2. Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
  3. Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
  4. Modernization and Enhancement of Existing Health IT Legacy Systems
  5. Automation of Administrative and Clinical Processes
  6. Biomedical Information Services
  7. Biomedical Modeling, Visualization, and Simulation
  8. Biosurveillance and Disease Management Support
  9. Scientific Computing Services
  10. IT Clinical Support Services
  11. Telemedicine (e.g., mobile health/mHealth)
  12. Healthcare Payment Processes and Fraud and Abuse in Medical Claims
  13. Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism
  14. Simulations, Emergency Response Training, Exercise Support, etc.
  15. Security of Healthcare and Biomedical Research Systems
  16. IT Service Management
  17. Healthcare Systems Studies
  18. Natural Language Processing Software and Services (Biology/Medicine Focus)
  19. Medical Computer-based Training
  20. Standards Development for Health IT Services

 

Task Area 4 – Outsourcing

Small Business and HUBZone

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Program Management
  2. Management of Call Centers
  3. Network Operations and Web Management Support
  4. Leasing of Hardware and Software
  5. Tools and Applications (including Application Service Provider)
  6. Hardware/Software Maintenance
  7. Transition Planning
  8. A-76 Studies Specific to IT Operations or Support
  9. Data Base Administration and Data Storage Management
  10. Backup and Recovery Services System Console Operations
  11. Production Control and Management
  12. Asset Management (including Radio Frequency Identification [RFID] Tracking)
  13. IT Acquisition Management
  14. Desktop Computing as a Unified Service
  15. Managed IT Services Support
  16. IT Impact Analyses
  17. Workflow Management
  18. Implementation of Standards (e.g., International Organization for Standardization (ISO)
  19. 9000,Capability Maturity Model Integration (CMMI), IT Services Management)
  20. Solution Leasing
  21. Software-as-a-service (SaaS)
  22. Cloud Computing

 

Task Area 5: IT Operations and Maintenance

Small Business and HUBZone

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Operational Support
  2. Software Maintenance and Upgrades
  3. Telecommunications Maintenance (Data, Voice, Images, including Wireless)
  4. Infrastructure Management Services (IMS)
  5. Configuration Management
  6. Network/Hardware Support
  7. Help Desk/IT Support
  8. Resource Management
  9. Backup and Recovery Management
  10. Installation, Configuration, and Tuning
  11. Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
  12. System Management
  13. IT Training
  14. IT Operation and Maintenance Planning
  15. Data Quality Management
  16. Transformation Services
  17. Continual Service Improvement
  18. Balanced Scorecard for Operations
  19. IT Infrastructure Optimization

 

Task Area 6: Integration Services

Small Business and HUBZone

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Infrastructure Engineering, Development, Implementation, Integration
  2. Enterprise Application Integration
  3. Gap Analysis and Benchmarking
  4. Data Migration and Integration
  5. Acquisition Support
  6. Risk Assessment
  7. Open Source Integration
  8. Enterprise Data Management
  9. Collaboration Tools
  10. Business Process Reengineering
  11. Test and Evaluation Services
  12. Financial Analysis
  13. Feasibility Studies
  14. Requirements Analysis
  15. System Design Alternative (SDA) Studies
  16. Systems Engineering
  17. Architecture Validation and Verification

 

Task Area 7: Critical Infrastructure Protection and Information Assurance

Small Business

The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Cyber Security
  2. Critical Infrastructure Asset Identification and Configuration Management Databases
  3. Information Assurance of Critical Infrastructure
  4. Risk Management (Vulnerability Assessment and Threat Identification)
  5. Facility Protection Planning
  6. Information Systems Security
  7. Security Operations Center Development and Operations Management
  8. Application Security
  9. Disaster Recovery
  10. Critical Infrastructure Continuity and Contingency Planning
  11. Incident Response Planning and Execution
  12. Security Certification and Accreditation
  13. Training and Awareness Programs
  14. Exercises and Simulation
  15. Federal Information Security Management Act (FISMA) Implementation Support
  16. Health Insurance Portability and Accountability Act Implementation Support
  17. Cryptographic Support and Services
  18. Record Management
  19. Public Key Infrastructure
  20. Trusted Internet Connections implementation
  21. Security Review and Analysis of Automated Information Systems
  22. Identity Management and Assurance
  23. Intelligent, Automated Data Collection and Analysis
  24. IT Forensics and eDiscovery

 

Task Area 8: Digital Government

Small Business and HUBZone

The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G - government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Data Warehousing and Data Mining
  2. Business Intelligence
  3. Web Development and Support
  4. Electronic Commerce and Electronic Data Interchange
  5. Customer Relationship Management
  6. Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge)
  7. IT –Enhanced Public Relations
  8. IT Strategic Planning
  9. Records/Document Management
  10. Business-to-Government (B2G) Solutions
  11. Communications Management
  12. Accessibility Services (508 and 504 compliance)
  13. Automated Abstraction, Taxonomies, and Ontologies
  14. Deep web and federated searching
  15. Computational linguistics and machine-based translation
  16. Telecommuting Support Services
  17. Interactive Marketing

 

Task Area 10: Software Development

Small Business and HUBZone

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Requirements Analysis, Design, Coding, and Testing
  2. Production Deployment
  3. Application Prototyping
  4. Multimedia Software for Patient/Staff Education
  5. Program Evaluation Software
  6. Administrative and General Decision Support Software
  7. Business Intelligence and Analytics
  8. GIS-Enhanced Planning and Program Evaluation Software
  9. Web 2.0 Development and Management
  10. Database Development and Management
  11. Clinical Protocol and Quality Assurance Decision Support Software

 

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