The scope of FC1 is to provide a full range of services and products in support of developing, implementing, and maintaining technology to support the DHS mission and business functions across the entire lifecycle of a program. Services include:
System Design, Development, Implementation, and Integration
The Contractor shall provide any and all phases of system design and development through deployment to ensure DHS IT solutions will enable users to meet mission goals and objectives. These efforts include the full range of infrastructure engineering design, development, implementation, and integration; including, but not limited to: concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, deployment, connectivity, wiring, and cabling.
Software Design and Development
The Contractor shall provide any and all phases of software design and development through deployment to ensure DHS applications and databases will enable users to meet mission goals and objectives. These efforts include the full range of software design, development, implementation, and integration; including, but not limited to: concept development, planning, requirements definition and analysis, software design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance.
Operations and Maintenance
The Contractor shall provide any and all operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions may be required across the DHS Infrastructure, including, but not limited to, the following operational areas: Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g. E-mail, Voice, Video Services, Wiring and Cable). This requirement includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software, to full managed service solutions.
CONTRACT NAME: DHS Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II) FC1 HUBZone
CONTRACT NUMBER: HSHQDC-13-D-E2041
CONTRACT EXPIRATION DATE: July 30, 2018
CWS Points of Contact:
Program Manager: Murat Emiroglu T: 202.637.9699 x203 E: email@example.com
Teaming Coordinator: Jonah Pryor T: 202.637.9699 x118 E: firstname.lastname@example.org
Quality Assurance and Customer Satisfaction: Lee Wynne T: 202.637.9699 x305 E: email@example.com
Contract Administration: Tina Carroll T: 202.637.9699 x301 E: firstname.lastname@example.org
EAGLE II Team: CWSEAGLEII@cwsc.com
DHS Past/Current Experience:
For additional information on our current/past performance at DHS and other U.S. Federal Agencies, please contact the CWS Teaming Coordinator.
EAGLE II Task Orders:
The CWS Team:
Quality Assurance Program:
CWS is an ISO 9001:2008 certified company. As such, we have an active Quality Assurance Program that we use to identify, execute, monitor, and improve the quality of services we offer to our customers.
For additional information regarding our Quality Assurance Program, please contact Lee Wynne.