Capabilities
Capabilities
CWS performs IT Operations and Maintenance on a variety of systems for a number of Federal customers. These tasks range in size and complexity.
CWS performs Network Operations. Our engineers provide 24/7/365 management of thousands of network routers, switches, and associate peripherals. Furthermore, our network operators are experts at identifying, isolating, and fixing network faults as well as performing triage on network devices while utilizing the industry’s latest element management systems. CWS’ experience includes integration, implementation, transition, operation, and maintenance of some of the world’s most intricate networks.
CWS performs System Administration. CWS technicians provide and support a complete end-user experience worldwide through remote management of physical and virtual equipment, software, and applications in addition to server administration efforts. CWS operates, sustains, configures, and implements existing and new server hardware, software, applications, and mobile devices.
CWS performs Wireless Networking installation, support, and maintenance. CWS staff provides 24/7/365 management through site surveys, engineering, integration, and sustainment. We also conduct quality assurance analysis for previously installed wireless services.
CWS performs Infrastructure Installation and Integration. From the desk to the server room, CWS designs, installs, operates, and maintains infrastructure. Our experienced and certified engineers provide technical support to relocate and install new equipment cabinets, wiring, patch panels, edge devices, individual workstation wiring, and other devices.
CWS performs Service Asset and Configuration Management. CWS network operators, engineers, and circuit implementation engineers provide configuration management (CM) on complex networks. Our operators and engineers use and update CM databases to support operation and maintenance missions.
CWS performs IT Operations and Maintenance on a variety of systems for a number of Federal customers. These tasks range in size and complexity.
CWS performs Systems Architecture and Engineering to support a number of Federal agencies.
CWS’ Engineering Team focuses on analyzing business need, measuring system resources, evaluating system capabilities, and providing quality technical solutions. They provide technical engineering support and guide other program areas in implementing and aligning to the engineering and technical architecture, as well as improving the infrastructure standardization and capacity utilization.
CWS’ Architecture Team establishes and manages the target IT architecture and direction for our customers in compliance with relevant policies and while utilizing government and industry best practices. CWS supports and guides solution planning, solution delivery and program operations in implementing, and aligning to, target architecture through defined lifecycles.
CWS also supports application design and customization for software systems throughout their lifecycles. CWS also support agency-wide systems by performing service integration, engineering and infrastructure, architecture, and system security. In doing so, our team works with a variety of database technologies and the latest industry tools.
CWS performs Systems Architecture and Engineering to support a number of Federal agencies.
CWS performs Systems Architecture and Engineering to support a number of Federal agencies.
CWS provides Cloud solutions and migration services to a number of federal agencies. CWS has migrated several of the largest and most complex Enterprise Services maintained by our customers to Amazon Web Services (AWS). Our team also has experience and success migrating major applications into the cloud.
CWS has helped multiple federal agencies move towards cloud-based solutions and become less dependent on legacy systems. CWS engineers provide fully integrated and fully configured cloud-based solutions, which include asset and configuration management. CWS engineers also support cloud computing efforts by transforming and streamlining network infrastructure.
CWS is also an experienced cloud security provider. CWS engineers perform comprehensive security evaluations, identify vulnerabilities, and swiftly provide corrective measures to enhance security in the Cloud environment.
CWS provides Cloud solutions and migration services to a number of federal agencies. CWS has migrated several of the largest and most complex Enterprise Services maintained by our customers to Amazon Web Services (AWS). Our team also has experience and success migrating major applications into the cloud.
CWS provides Agile software system development services to more than ten different federal agencies.
CWS supports Agile software system development contracts that range in size and complexity. As part of our Agile development process, CWS creates and maintains IT solutions under the governance of Agile Methodologies and industry best practices, to include preparation and delivery of documentation in accordance with agency-specific regulations and Agile processes.
CWS has experience and success integrating project teams engineering software solutions using Agile Scrum and Kanban development processes.
CWS provides full lifecycle software service and process development of multiple Enterprise-wide systems.
CWS provides Agile software system development services to more than ten different federal agencies.
CWS provides Agile software system development services to more than ten different federal agencies.
CWS owns and manages several up-and-running call centers that facilitate call center outsourcing by multiple Federal government agencies.
CWS Call Centers are fully staffed with qualified, Help Desk Institute (HDI) certified personnel; our call center technicians adhere to ITIL methodology and utilize the latest industry practices. CWS Call Centers are maintained with the latest technical and training resources, ensuring a smooth transition onto any call center contract.
CWS Call Centers support contracts ranging in size and complexity. They operate 24/7/365 and perform both classified and unclassified work.
CWS Call Centers consistently achieve and sustain industry-best rates for call responses, operational availability, and a variety of quality assurance ratings; the combined average quality assurance rating of CWS Call Centers’ operations is above 99 percent!
CWS owns and manages several up-and-running call centers that facilitate call center outsourcing by multiple Federal government agencies.
CWS provides cybersecurity services across the Federal marketspace. We offer a premier workforce that specializes in collecting and analyzing threat intelligence, understanding the threats of our cyber adversaries, and denying, disrupting, and degrading cyber-attacks.
CWS provides cybersecurity services across the Federal marketspace. We offer a premier workforce that specializes in collecting and analyzing threat intelligence, understanding the threats of our cyber adversaries, and denying, disrupting, and degrading cyber-attacks.
CWS provides cybersecurity services across the Federal marketspace. We offer a premier workforce that specializes in collecting and analyzing threat intelligence, understanding the threats of our cyber adversaries, and denying, disrupting, and degrading cyber-attacks.
